Microsoft Dynamics 365 · Features

Everything SideBlend Does
With Your Dynamics Data

Deep, bidirectional integration with Microsoft Dynamics 365 — built for Sales, Service, Finance, and Field Service teams.

Core Integration Features

Built on Dynamics 365 native APIs for maximum reliability and data fidelity.

🔁
Bidirectional Real-Time Sync
Changes in Dynamics 365 reflect instantly across connected tools — and vice versa. No batch jobs, no delays.
Core
👥
Contact & Lead Sync
Contacts, leads, accounts, and opportunities stay perfectly in sync with custom field mappings you control.
CRM
🛠
Custom Entity Support
SideBlend maps to your custom Dynamics entities — not just the out-of-the-box schema. Fully configurable.
Advanced
🏢
Multi-Module Coverage
Sales Hub, Customer Service, Field Service, Finance & Operations — we integrate across all active modules.
Enterprise
📊
Activity & Task Logging
Emails, calls, meetings, and tasks logged in one tool automatically appear in Dynamics 365 timelines.
Productivity
🔒
Field-Level Permissions
Control which fields sync and which stay private. Respect your Dynamics security roles within SideBlend.
Security
Webhook & Plugin Triggers
Trigger downstream workflows the moment a Dynamics plugin fires or a business rule executes.
Automation
🚀
On-Premise & Cloud Ready
Supports both Dynamics 365 Online and on-premise deployments via secure gateway connections.
Deployment
📋
Audit Trail & Conflict Resolution
Every sync event is logged. Conflicts are surfaced with clear resolution options — never silent data loss.
Reliability

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